AI in IT: Revolutionizing Support Services

AI in IT: Revolutionizing Support Services

April 29, 2024

Artificial intelligence is transforming IT service desk operations from reactive trouble-ticketing into predictive maintenance and automated zero-touch infrastructure remediation.

AI in IT: Revolutionizing Support Services

Key Takeaways

This got riskier recently when the federal government suspended the requirement to bring in a third-party assessor. Some GovCons heard that and figured they could ease off. But the 110 controls didn't change. The only thing that changed is that you're the one signing off now, with nobody from the outside double-checking you first. So getting expert help matters more than it used to, not less. Here are the mistakes I'd tell any contractor to watch out for.

What Happens If You Overstate Your CMMC SPRS Score?

This got riskier recently when the federal government suspended the requirement to bring in a third-party assessor. Some GovCons heard that and figured they could ease off. But the 110 controls didn't change. The only thing that changed is that you're the one signing off now, with nobody from the outside double-checking you first. So getting expert help matters more than it used to, not less. Here are the mistakes I'd tell any contractor to watch out for.

Am I Spending More on CMMC Than I Need To?

This got riskier recently when the federal government suspended the requirement to bring in a third-party assessor. Some GovCons heard that and figured they could ease off. But the 110 controls didn't change. The only thing that changed is that you're the one signing off now, with nobody from the outside double-checking you first. So getting expert help matters more than it used to, not less. Here are the mistakes I'd tell any contractor to watch out for.

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